Last Updated: 01 September 2024
Welcome to Flow Transact. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
Flow Transact (“we,” “our,” or “us”) is a payment solution platform designed to facilitate transactions between users and merchants. By using our services, you agree to be bound by these Terms and Conditions (“Terms”).
You must be at least 18 years old and capable of entering into a legally binding contract to use Flow Transact. You agree to provide accurate and complete information when creating an account and to keep it updated as needed.
• Users are required to register for an account to use our services.
• You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.
• Any use of your account with or without your authorization is your responsibility. If you detect unauthorized use, you must inform us immediately.
• To ensure compliance with applicable laws, all users must complete the Know Your Customer (KYC) verification process.
• Flow Transact may use third-party services like Razorpay to facilitate KYC verification.
• We reserve the right to suspend or terminate accounts that fail to complete the KYC process or are flagged for fraudulent activity.
• Fees may apply for certain types of transactions. Fee structures are outlined on our website and are subject to change.
• By completing a transaction, you agree to the applicable fees for that transaction.
• You agree to use Flow Transact only for lawful purposes and in compliance with all applicable laws and regulations.
• You are solely responsible for the legality of the transactions you conduct through Flow Transact.
• Any fraudulent, unauthorized, or illegal activity will result in immediate suspension or termination of your account.
• Flow Transact facilitates payments between users and merchants but does not act as a bank or escrow service.
• Transactions are subject to clearance times, and Flow Transact is not responsible for delays caused by third-party payment processors.
• Flow Transact does not control or manage refunds or chargebacks initiated by users or merchants.
• Any dispute related to refunds or chargebacks must be resolved between the user and the merchant, although Flow Transact may assist where necessary.
• Flow Transact is not liable for any loss, whether direct, indirect, incidental, or consequential, arising from your use of our services.
• We do not guarantee the continuous availability or reliability of our platform or the services of third-party providers, including payment gateways.
• We reserve the right to suspend or terminate your account at any time, with or without notice, if we believe that you have violated these Terms or engaged in any fraudulent or illegal activity.
• Flow Transact reserves the right to modify or amend these Terms at any time. Any changes will be posted on our website, and continued use of our services will constitute acceptance of the revised Terms.
• Flow Transact takes the privacy of your personal data seriously. Please refer to our Privacy Policy for more information on how we handle your data.
• These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any dispute arising under these Terms shall be resolved in the courts of [Jurisdiction].
• If you have any questions or concerns about these Terms, you can contact us at:
Email: flowtransact@gmail.com